Welcome to Bitget, one of the world's fastest-growing cryptocurrency trading platforms. This guide is designed to help both new and experienced users navigate the platform with ease. From account setup to advanced trading features, we cover everything you need to begin your trading journey securely and confidently.
Creating Your Bitget Account
Getting started on Bitget is simple. You can register using an email address or mobile number. Here’s how:
- Download the Bitget mobile app or visit the official website.
- Click the registration button and enter your email or phone number.
- Follow the on-screen prompts to complete your account setup.
After registering, be sure to bind your mobile number for added security. You can do this through the "Security" section on your account homepage.
Logging In and Authentication
Bitget offers multiple login options:
- Password Login: Enter your registered email or phone number along with your password. Complete the verification step using Google Authenticator, SMS, or email.
- QR Code Login (Web Only): Use the Bitget app to scan the QR code displayed on the website login page.
If you encounter issues with verification codes, check your spam folder or ensure no third-party apps are blocking messages.
Resetting Your Password
If you forget your password:
- Click "Forgot Password" on the login page.
- Enter your registered email or phone number.
- Follow the instructions sent to your email or phone to reset your password.
Identity Verification (KYC)
To protect your account from fraud and meet regulatory standards, Bitget requires identity verification:
- Log in and navigate to your profile. Select "Identity Verification."
- For Level 1 verification, provide your country of residence and upload a valid government-issued ID.
- Level 2 verification, which requires proof of address, offers enhanced security and higher limits.
Verification is mandatory for depositing, trading, and withdrawing assets.
Depositing Funds
You can fund your Bitget account in two ways:
- Transfer cryptocurrency from an external wallet.
- Purchase crypto using fiat currency.
Important notes:
- Always complete identity verification before depositing.
- Crypto deposits are free, but ensure you use the correct network (e.g., ERC-20, TRC-20) to avoid loss of funds.
- Withdrawals incur fees, which vary based on market conditions.
👉 Explore secure deposit methods
Internal Transfers
Bitget allows instant, fee-free transfers between Bitget accounts:
- Go to "Assets" > "Withdraw."
- Select "Internal Transfer" and enter the recipient’s details.
Troubleshooting Deposit Issues
Common deposit issues and solutions:
- Incorrect Address: If funds are sent to a non-Bitget address, recovery is not possible.
- Low Deposit Amount: Deposits below the minimum required won’t be credited.
- Wrong Asset: Contact support with your user ID and transaction details.
- Unlisted Asset: Reach out to customer service for assistance.
If your deposit doesn’t appear after confirmation on the blockchain, check the transaction status using a block explorer or contact support.
Trading on Bitget
Bitget offers a user-friendly interface and multiple trading products:
Spot Trading
Spot trading involves buying and selling cryptocurrencies at current market prices. It’s straightforward and ideal for beginners.
Futures Trading
Futures contracts allow you to speculate on future price movements with leverage. Bitget supports USDT-margined, coin-margined, and USDC-margined futures.
Copy Trading
Copy trading lets you mimic the trades of experienced investors. It’s an excellent way for newcomers to learn and earn simultaneously.
👉 Learn advanced trading strategies
Withdrawing Assets
To withdraw crypto from Bitget:
- Navigate to "Assets" > "Withdraw."
- Select the cryptocurrency and enter the destination address.
- Choose the correct network and confirm the transaction.
Note: Withdrawal fees fluctuate based on network conditions.
Security: Cold and Hot Wallets
Bitget uses a combination of cold and hot wallets to secure user funds:
- Cold Wallets: Offline storage for enhanced security. These use multi-signature technology and geographic distribution.
- Hot Wallets: Online but protected with hardware security modules (HSM), multi-layer isolation, and real-time risk monitoring.
This hybrid approach ensures both security and liquidity.
Managing Sub-Accounts
Sub-accounts allow you to manage multiple accounts under a main account. They are useful for asset segregation, risk management, and organizational purposes.
Creating a Sub-Account
- Go to "Account Information" > "Sub-account" and click "Create."
- Follow the instructions to set up the sub-account.
Sub-Account Permissions
You can control sub-account access to:
- Assets and transfers
- Order management
- API key creation
- Login and operation history
Sub-Account FAQs
- Can I withdraw directly from a sub-account?
No, funds must be transferred to the main account first. - Are sub-accounts eligible for referral rewards?
All rewards are credited to the main account. - Do sub-accounts require separate KYC?
No, they share the main account’s verification status. - Can sub-accounts enable 2FA?
Yes, for added security. - Is trading volume combined for VIP discounts?
Yes, the main and sub-account volumes are aggregated.
Frequently Asked Questions
How do I contact Bitget support?
You can reach customer service via email or live chat on the platform. Support is available 24/7.
What should I do if I don’t receive a verification code?
Check your spam folder, ensure your phone can receive SMS, and verify that no apps are blocking messages.
Are there fees for depositing crypto?
No, Bitget does not charge for crypto deposits. However, network fees may apply.
Can I use Bitget without KYC?
No, identity verification is required for deposits, trades, and withdrawals.
How long do withdrawals take?
Withdrawals are typically processed within 30 minutes, but times may vary based on network congestion.
Is copy trading risky?
Like all trading, copy trading involves risk. Always research traders before following them and use risk-management tools.
Conclusion
Bitget offers a robust, secure, and user-friendly platform for cryptocurrency trading. Whether you’re interested in spot, futures, or copy trading, Bitget provides the tools and resources needed for success. Start your journey today and explore the world of digital assets with confidence.