The Crypto.com Visa Card is a popular choice for spending cryptocurrency assets like Bitcoin (BTC), Ethereum (ETH), and Shiba Inu (SHIB) at everyday merchants. A common question among users is whether this card integrates with widely-used digital payment systems like Apple Pay. The good news is that yes, you can link your Crypto.com Visa Card to Apple Pay for faster, more convenient transactions.
This guide provides a clear, step-by-step walkthrough for adding your card to Apple Pay. It also covers what to do if additional verification is needed and answers some frequently asked questions.
Step-by-Step Guide to Adding Your Card
Adding your Crypto.com Visa Card to Apple Pay is a straightforward process that can be completed in just a few minutes. Follow these instructions to get started.
- Open Your Wallet App: Launch the Apple Wallet application on your iPhone.
- Add a New Card: Tap the "+" (plus) sign usually located in the top-right corner to add a new card.
- Select Card Type: When prompted, choose "Debit Card" as your card type.
- Enter Card Details: Manually input your Crypto.com Visa Card details or position it within the frame to use the camera for automatic scanning.
- Provide Required Information: Fill in any additional information that may be requested to verify your identity.
- Accept Terms: Carefully read and accept Apple's Terms & Conditions.
- Completion: Wait for the setup to finalize. You will receive a "Success" notification once the process is complete.
After these steps, your card will be active and ready for use with Apple Pay. It's important to note that regardless of the specific tier of your Crypto.com card (e.g., Ruby Steel, Jade Green), it may appear in the wallet as an "Obsidian" card. This is a known visual glitch due to the platform's digital wallet provider and does not affect your card's functionality, spending limits, or rewards.
Verification for Apple Pay Setup
In some cases, your card might require an extra layer of verification before it can be activated with Apple Pay. If you encounter this, follow this procedure.
You will need to call the dedicated verification hotline. Have your card and personal identification details ready.
- Call the Hotline: Dial the verification center at +1 888-824-8817.
- Select the Option: From the automated menu, press '1' to verify your card for Apple Pay, Samsung Pay, or Google Pay.
- Speak with an Agent: You will be connected to a live customer service agent who will guide you through the wallet registration process.
- Identity Verification: The agent will ask a series of security questions to confirm you are the legitimate cardholder.
- Request Escalation: Once your identity is confirmed, the agent will escalate your request to a specialist for final processing.
- Confirmation: After the call, you will receive a confirmation email from the support team within 24 hours, finalizing the activation.
For a comprehensive resource on digital wallets and card management, you can always 👉 explore the official support portal.
Frequently Asked Questions
Can I use my Crypto.com Visa Card with Google Pay or Samsung Pay?
Yes, the process is very similar. The same card can typically be added to Google Pay and Samsung Pay wallets following comparable steps. The verification hotline is also the same for these services.
Why does my card show as "Obsidian" in Apple Pay?
This is a common display issue and not an error. Crypto.com's system currently uses the image of the Obsidian card as a default for all its cards within digital wallets. Your actual card tier, benefits, and spending limits remain unchanged and fully functional.
What should I do if my card is declined at a merchant?
First, ensure the merchant accepts Apple Pay. Then, confirm you have sufficient cryptocurrency funds in your Crypto.com App wallet to cover the transaction and its conversion to fiat currency. If issues persist, contact Crypto.com support for assistance.
Are there any fees for using the card with Apple Pay?
Crypto.com does not charge extra fees specifically for using Apple Pay. Standard card terms, such as foreign transaction fees for certain tiers or ATM withdrawal fees, still apply. Always check your specific card's fee structure.
How long does the verification process take?
The phone call itself typically takes about 5-10 minutes. The entire process, including receiving the final confirmation email, is usually completed within 24 hours.
Is my cryptocurrency converted when I make a purchase?
Yes. When you make a purchase, the required amount is instantly converted from your chosen cryptocurrency in your App wallet to fiat currency at the current exchange rate to settle the transaction with the merchant.