By registering through a friend's invitation or other designated activity channels, you can participate in the New User Bonus Program and become eligible for a range of exciting rewards.
This guide explains the general process, requirements, and important considerations for claiming these offers.
How to Participate and Claim Your Rewards
After successfully registering an OKX account, you can take part in the program by following these steps.
- Visit the platform's Campaign Center to review the simple tasks you need to complete and the corresponding rewards you can earn.
- Fulfill the required tasks within the specified validity period to qualify for your prizes.
- Claim your rewards directly through the Campaign Center on the website or via the mobile application.
👉 Explore more strategies for claiming rewards
Important Note: The specific tasks and rewards offered to new users may vary depending on the country where you registered your account.
Key Details and Reward Information
Understanding the nature of the rewards and their associated rules is crucial for a smooth experience.
- Each reward may contain cryptocurrencies or vouchers. It is mandatory to open any reward within 30 days of receiving it via the mobile app; failure to do so will result in the reward expiring.
- You can review your progress and claimed rewards from the New User Bonus Program in the Campaign Center under the 'Tasks' section. Please note that access to view these tasks and rewards expires 180 days after your initial registration.
- For tasks involving cryptocurrency deposits, please be aware that certain transactions are not counted. These include purchases or deposits made via internal transfers, red packets, other bonus rewards, and purchases through specific P2P shared orders.
Eligibility and Important Disclaimers
Adherence to the following terms ensures a fair and secure environment for all users.
- Sub-accounts are not permitted to participate in this program, receive any rewards, or be invited as participants.
- The value of all rewards is subject to market fluctuations. The value a recipient receives upon withdrawal at any given time may differ from the initial value due to these constant changes in the market. Digital asset prices, including those of stablecoins, are highly volatile, meaning the value of your assets can increase or decrease at any time.
- In cases of fraudulent activity during the campaign period—such as registration fraud, fraudulent buying or selling, or falsification of identity verification information—the platform will conduct a strict review. The company reserves the right to revoke the participation eligibility and reward claims of any users involved in such activities.
Program Modifications and Customer Support
The terms and availability of the program are subject to change.
- The distribution of rewards may be delayed due to system issues or other special circumstances. If you have not received your rewards within 48 hours of completing a task, please contact customer support for an investigation.
- The platform reserves the right to suspend, freeze, and/or seal user accounts and the assets within them in accordance with applicable law or its Terms of Service.
- The company retains the right to terminate the program at any time and to interpret or amend these Terms and Conditions at its sole discretion without prior notice.
Regional Notice: To comply with local regulations, certain features or aspects of this program may not be available in your specific region.
Frequently Asked Questions
How long do I have to complete the new user tasks?
You must complete the required tasks within the validity period shown for each task in the Campaign Center. Each task will have its own deadline, so it's important to check them promptly after registering.
What should I do if my reward doesn't appear in my account?
If you have not received a reward within 48 hours of completing a task, your first step should be to contact customer support directly through the app or website. They can initiate an investigation into the delay, which could be caused by system issues.
Why are some payment methods not counted for deposit tasks?
To maintain fairness and prevent abuse, certain internal transfer methods and specific P2P order types are excluded from counting towards deposit tasks. This ensures that the activity represents a genuine new deposit from an external source.
Can I transfer my new user rewards to another account?
No, rewards are non-transferable and are tied to the account that completed the tasks. Sub-accounts are also not eligible to participate in or receive rewards from the new user program.
What happens if the market price of my crypto reward changes?
All cryptocurrency rewards are subject to market volatility. The value you see when you claim the reward may be different from its value when you decide to trade or withdraw it later. This is a normal characteristic of digital assets.
Do these bonuses expire?
Yes, unopened rewards will expire 30 days after being issued if not opened in the mobile app. Furthermore, your access to view the task history and rewards in the Campaign Center will be removed 180 days after your account registration.